HOW DO I BOOK A DATE?
To book a date please contact our Director of Sales at firstname.lastname@example.org. She will setup a tour of the space and then provide a proposal. To secure a date you must have a signed contract and have paid the required deposit.
HOW DO I HOLD A DATE?
To hold a date you need to contact the the Sales Director, Ashley Copeland at email@example.com or by phone at (512) 380-1675. If the date is available, we will offer a soft hold while details are discussed and a contract is generated. A hold is not secure until a signed contract is returned with the required deposit. In the event that another party is interested in the venue before we receive these items we will offer you a deadline to submit the contract and deposit before releasing the hold to the other party. If the date you requested has an existing hold we will offer the previous party a deadline and then contact you when the deadline is over.
WHAT IS YOUR RESTROOM SITUATION?
We have full Men’s and Women’s facilities.
WHERE DO GUESTS ENTER?
Our entrance is located on 5th street just before the light at Trinity. We provide door support during all events to direct guests to the entry.
IS IT WHEELCHAIR ACCESSIBLE?
Yes. There is ramp accessibility from the street to our main entry and we have a ramp inside the venue to give access to the lower level.
IS THERE A KITCHEN?
Trinity Hall has a full commercial kitchen that can be used by you caterer with prior approval. You will receive our catering guidelines with your contract.
CAN I USE MY OWN CATERER?
Yes. We have a fabulous selection on our preferred vendors list, but we do allow you to choose your own caterer. If you choose to work with a caterer that is not considered full service we will charge a staffing fee to assure we have adequate staff to assist with food on the day of your event. In addition, we charge a $500 cleaning fee if the caterer or food handler leave without checking in with the Venue Manager or leave the kitchen in an unsatisfactory manner. The cleaning fee is your responsibility and not charged to the caterer.
CAN I USE AN EVENT PLANNER?
Yes. We prefer the use of an event planner or organizer as it will allow for a more successful, event with little to no complications because they are experienced and well equipped for most situations.
DO YOU HAVE A PREFERRED VENDORS LIST?
Absolutely! Please contact our Sales Director for our information packet that will include a list of our preferred vendors with contact information. You can contact Ashley Copeland via email at firstname.lastname@example.org
WHAT IS THE PARKING SITUATION?
There is ample garage parking in close proximity to the venue and we can also connect you with our preferred valet services if you wish to offer valet for your guests
IS THERE A COAT CHECK?
We do offer coat check in the winter for a set fee. Please inquire with the Venue Manager
CAN YOU HELP GUESTS WITH TRANSPORTATION AFTER THE EVENT IF NEEDED?
In the event that a patron is not safe to drive we will gladly call you a cab.
WHAT IS THE LIGHTING LIKE?
We have dimmable track lighting in all rooms as well as modern, globe chandeliers in the main room and dimmable wall sconces.
ARE THERE RESTRICTIONS ON DECORATING?
Yes. We do not allow anything to be attached to the walls with tape, nails, pins or any other material that would puncture the surface or remove the paint. You can use easels or suspend from the exposed beams. Please inquire for a full vendor list with rules and restrictions.
IS THERE AN AGE LIMIT?
We do not have an age limit for attendance, but all patrons consuming alcohol must be 21 years of age. Our bar staff is trained to ID all patrons approaching the bar.
IS THERE A SOUND SYSTEM AVAILABLE?
Yes. We have an in-house system available for moderate playback. We do require additional sound be brought in for bands and most DJs.
WHO IS RESPONSIBLE FOR CLEANING?
You and your planner are responsible for removing all décor, gifts, and additional large items that do not belong to the venue. We have a cleaning crew that does detail cleaning and there is a post event cleaning fee that we add to your invoice.
DO YOU HAVE A PROJECTOR AND/OR PROJECTION SCREEN?
Yes! We have a pop-up screen and projector that can be positioned anywhere in the space. Please inquire with the Sales Director about our A/V packages and pricing.
CAN I DROP OFF ITEMS THE DAY BEFORE?
It is unlikely, but you can discuss this with the venue manager after booking. In the event that we have storage available or there is not an event booked that day we may be able to coordinate it. Trinity Hall is NEVER responsible for items left unattended.
WHAT IS THE TIMING SITUATION?
The standard rental includes a 12 hour block. The block is to include setup, event hours and breakdown. We do offer hourly rates on non-peak months and additional hours for a fee which can be discussed with the Sales Director.
HOW LONG DOES SETUP AND BREAKDOWN TAKE?
Setup and Breakdown varies based on how elaborate your event is. Your event planner should be well versed with timelines and can explain this better upon booking.
IS SMOKING PERMITTED?
Trinity Hall is an entirely indoor space and smoking is not permitted indoors.
HOW FAR IN ADVANCE SHOULD I BOOK?
It is hard to say, but we always encourage the sooner the better. There are months where we have a full calendar a year in advance and months with openings up to a month prior.
WHAT FORMS OF PAYMENT DO YOU TAKE?
We accept cash, cashier’s check, ACH or all major credit cards.
IS THERE VALET?
We would be happy to connect you with our preferred valet company. Please inquire with the Sales Director when booking an event.
CAN I COME SEE THE SPACE?
Yes Please! We would be happy to give you a walk-through and answer any questions to help you make your decision to book. Once the space is booked our Venue Coordinator will be available for additional walk-throughs for you and planner.
CAN I ACCESS THE VENUE FOR SETUP OR REHEARSAL THE DAY BEFORE?
This is not included in the contract, but may be possible if there is not an event the day before at an additional fee.
WHO PROVIDES TABLES, CHAIRS, LINENS, GLASSWARE, ETC?
We have a full list of our in-house inventory on our specs page and we also have some excellent vendors we can suggest. Please note that capacity will vary based on the furniture quantities and setup. Linens are your responsibility and will be organized through your planner. Our bar package includes acrylic drink ware, but you can rent glassware from us at an additional charge or source through your planner. Please ask the Sales Director for a quote on glassware.
WHAT IS YOUR CANCELLATION POLICY?
If after signing the contract the applicant cancels the booking more than thirty (30) days prior to the event commencement date, the applicant will lose the security deposit of (50% of quoted fees) and be responsible for any special costs or expenses incurred by Trinity Hall in anticipation of the event. Cancellation within thirty (30) days of the event date will require the applicant to be liable for the entire rental amount, plus any additional costs and expenses incurred by Trinity Hall prior to cancellation, unless otherwise agreed upon in writing by Trinity Hall.
DO I NEED TO PROVIDE INSURANCE?
Yes, we do require a Certificate of Insurance for all events. We include this information with your contract upon booking.
ARE CANDLES ALLOWED?
Yes, however all candles must be contained in votives. Open flames are not allowed anywhere in the building.